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Return & Refund Policy/退货和退款政策

Fresh food can be spoil or bruise easily, we will make sure your order items always in good condition before delivery.
生鲜食材属于容易损耗的商品,所以我们会在送货前确认生鲜食材的品质,以免你接收品质不好的商品。

During the delivery process, your ordered items might had a chance to be a little bit bruise but it will not affected the items freshness quality.
在送货过程中,生鲜食材商品难免会有一些轻微的擦伤,但是不会影响其新鲜的品质,请你放心食用。

within 24 hours of receiving your order, if you found out any of your ordered items were being spoiled ,wrong delivery or less delivery items, please be welcome to contact 016-9770902 (Sam), after we confirming the situation, we will reissue your items or refund to you, so don't worry.
当你收到货后的24小时内,如发现食材/商品严重损坏,送错或送少的情况下,请联系016-9770902 (sam),等我们确认详情后,会补发食材/商品或退款给你,不用过担心哟wink